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Reservations Agent
Crown Melbourne

Melbourne, CBD & Inner Suburbs, Full Time 27 Jun, 2016


Crown Resorts Reservations Department is the central point of contact where all queries and bookings are made across our 5 hotel properties in both Melbourne and Perth. Based at Crown Melbourne, this is a call centre environment where your passion for the hotel industry can excel and where you can deliver personalised service to our guests as the first point of contact over the telephone.As a Reservations Sales Agent you will need a high attention to detail as your role will involve taking booking enquiries through email and telephone and entering them into our Property Management System, Opera. This is a fun, fast paced working environment where customer service is the main priority while you match guest's needs to various room types, packages and facilities.

Job Category: Hospitality, Tourism & Travel

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