Melbourne, CBD & Inner Suburbs, Full Time
18 May, 2016
Crown Melbourne is home to three award winning world-class hotels; Crown Towers, Crown Promenade and Crown Metropol; all of which offer luxurious standards and facilities with an impeccable standard of customer service and attention to detail.
Due to an internal movement within our Hotels, an exciting career opportunity now exists for an experienced Hotelier to join the Crown team in the role of Bell Services Supervisor. Leading a team of Bell Attendants and Doorpersons, our Services Supervisor will be passionate about achieving the highest level of guest satisfaction through the modelling of exceptional customer service from the time of arrival to departure. This role plays an integral part in the overall guest experience through leadership of delivery and retrieval of guest luggage, monitoring of the driveway and concierge duties.
Job Category: Call Centre & Customer Service