Our client, a household name and leader in the Australian wealth management industry, is seeking a Case Manager to join them in a long term and specialised project.

Commencing immediately, we are looking for mature minded, experienced and articulate professionals with a solid background and knowledge of the superannuation & pensions industry. Defined benefit product knowledge would be a huge advantage.

As a Case Manager, you will be engaged in qualitative conversations with clients, where you will demonstrate your exceptional listening and customer service skills. Previous experience dealing with sensitive issues would be of great value, as you will need to provide a considerate and thoughtful approach with every call. Perhaps you have dealt with complaints or escalated issues, or are a seasoned professional when it comes to spending time with customers to explain things in simple, clear and reassuring language. 

This is a fantastic opportunity for industry professionals who are looking for project based work, with an employer of choice. You will be rewarded generously for your efforts, and will be working in a supportive, friendly and inspiring corporate culture.

If you feel this is the next role for you, and you are happy to commit to an ongoing, temporary (hourly paid) position, we would love to hear from you. Please submit your resume by clicking the “Apply” button below, along with a brief covering letter explaining why you feel you are suitable.

B&K Consulting would like to take this opportunity to thank you for your application. Please note that only shortlisted candidates will be contacted. We wish you all the best in your job search.