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Job details

Listed 30 November 2009
Optus Technical Support Consultant
Silverwater, NSW
  • 4 Month Contract with possibility of extension
  • $23.50 per hour + super + shift loadings
  • Start ASAP, Silverwater location

At Optus the opportunities are boundless and with the right attitude and a strong work ethic this contract could be your gateway to a successful career with one of the countries leading Telco’s.

In this role, you will supply your clients and their technicians with procedural and technical support to their broadband and telephony services. Day to day you deal with ongoing, regular clients and Optus key customers. You will have the opportunity to combine your problem solving, initiative and interpersonal skills with your desire to work as part of a team and also autonomously.

To be considered for this role you must have the following:

  • Ability to liaise with people on all levels of technical understanding
  • Strong technical support experience
  • High tolerance levels to resolve complex customer calls
  • Motivation and initiative
  • Outstanding customer service
  • Excellent English communication and rapport building skills
  • Ability to work a rotating roster 24hrs a day, 7 days a week

In return you will be rewarded:

  • 4 month contract with possibility of extension
  • Excellent shift loadings
  • Free on-street parking
  • A truly supportive team environment in an organisation with real career opportunities

To apply and be considered for one of these roles, click APPLY NOW!

Industry: Telecommunications Sector: Private
Profession: Call Centre & Customer Service Work Type: Contract
Role: Call Centre Operator
Reference Number: 20199547no
Nearest Transport:
Contact Details:Nicole Oxton
Only People with the right to work in Australia / New Zealand may apply for this position.
For advice on obtaining a working visa click here.



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