• Newly created role
• Upper North Shore own car required
• Top remuneration - $47k + super

Due to an increased growth in business there is an immediate requirement for a Help and Order Desk Officer to join an inbound customer service team of six. The key focus will be to maintain a high level of customer service by working methodically through order requests whilst ensuring professionalism and willingness to go the extra mile with every call.

This will be a phone based role requiring successful applicants to take calls from customers regarding order status, inputting orders, processing internal product enquiries, tracking deliver times and resolving any potential delivery problems. This role will be suitable to a proactive person who has a positive attitude, a high level of accuracy and an ability to think outside the box when liaising with customers ensuring the order process runs smoothly.

To be successful in this role applicants are required to have a proven customer service background with demonstrated data entry and phone experience. A friendly and customer focused approach is essential to effectively communicate over the phone and correspond via email. Intermediate computing skills will be highly regarded although full training will be given on an in-house system and product knowledge.

In return the successful applicant will be rewarded by working with the best in the industry, a fun team in a rewarding environment. The business prides themselves on being the best therefore want to attract the highest calibre of applicants to move the business forward. If you feel you have what it requires then take the first step in the process and apply online. Alternatively for a confidential discussion contact call Ash Murray direct on 02 9220 6934.