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- Change management is a structured approach to change in individuals, teams, organizations and societies that enables the transition from a current state to a desired future state.
- Management's first responsibility is to detect trends in the macroenvironment as well as in the microenvironment so as to be able to identify changes and initiate programs.
- It is also important to estimate what impact a change will likely have on employee behaviour patterns, work processes, technological requirements, and motivation.
- Management must assess what employee reactions will be and craft a change program that will provide support as workers go through the process of accepting change. The program must then be implemented, disseminated throughout the organization, monitored for effectiveness, and adjusted where necessary.
