Browse Community & Social Services Housing & Homelessness worker jobs
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- Homeless workers are volunteers or paid employees of charitable and non-profit making organisations that provide help for people that are homeless or who have housing problems.
- Job responsibilities and the amount of contact with the homeless vary according to the size of employer: in larger organisations staff can be mostly office-based, whereas those working for smaller employers may have frequent contact with the homeless.
- Typical duties include: creating and maintaining mailing lists and databases of services for the homeless and updating and providing information on hostel vacancies and housing rights.
- The assess clients for any statutory rights they have, make referrals, complete ‘street' work and liaise with appropriate voluntary and statutory agencies.
- They answer and respond to telephone calls, undertake mail-shots and publicity tasks and sort and price donated stock for charity shops
- They arrange shop displays, recruit and train employees and volunteers and handle correspondence
- The organise financial/accounts administration and gather and processing information from questionnaires and interviews.