We are on the look out for a successful & experienced Call Centre Team Lead !!
This role is due to an expansion of an existing campaign. With a new team of inbound / outbound consultants ready to jump aboard, we need Your experience and ability to guide them.
Working for large telecommunications and marketing clients across the Asia Pacific Region, our organisation has received numerous awards for outstanding achievements and excellence in service.
We offer a funky, modern environment; bright open spaces, chill out room (t.v, games & workout equipment) and plenty of local cafe's and restaurants. For those using transport; we are surrounded by a train station & tram / bus stop in addition to staff car parking. We are huge on rewards and incentives across all areas and our aim is to make sure you enjoy coming in and focus on what you do best!!
We continually look internally to progress & promote your career with our company structure and now looking for a talented Call Centre Team Lead to take us forwards and continue the success story.
The successful applicant MUST be an experienced Call Centre Team Lead; well developed people skills including demonstrated leadership, team management and development skills.
Reporting to the Call Centre Operations Manager, it is envisaged that the successful applicant will be experienced; managing KPI's, call centre metrics and also have a sound understanding of the fundamental drivers involved in motivating teams. You will also need a high level of computer literacy, strong reporting skills and high attention to detail to be successful in this role.
In addition to your $$$ salary package, we offer $$$ incentives based on meeting budget and performance targets with excellent training and further education on offer for the successful candidate - this is surely a role not to be missed..
With such a rare opportunity up for grabs - what are you waiting for?!?!?!
Please contact Merran Brown @ Alliance on 95434977 or send resumes to
mbrown@alliancerecuitment.com.au