Are you technically minded and have experience working in a Service Co-ordination role? This growing business located in Silverwater are currently seeking a Service Co-ordinator who is self motivated, confident and has experience co-ordinating technicians.
Logging service calls and providing technical assistance to internal staff, end users and dealers you will also be responsible for;
- Taking service calls, log and allocate to service centres
- Analysing issues over the phone and follow fault elimination process to avoid on-site service wherever possible
- Entering details in computer systems, maintain the service spreadsheets for all service jobs
- Sending details to service contractors
- Liaise with end users, dealers, contractors and the Operations Manager to resolve problems
- Follow-up with the customer to ensure satisfaction with service
- Sales order entry, process returns
To be considered for this role you must have;
- Experience in a Service Co-ordination role and co-ordinating technicians
- Technical aptitude and a willingness to provide technical support both internally and externally
- Clear and fluent communication skills
- Ability to work in a fast paced environment with the capability to multitask
- Intermediate computer skills (MS Word, Excel)
If you are seeking a role that is varied, provides you with a challenge, and enables you to utilise your technical know-how then this is the role for you!
To apply send your CV to rbilotta@alliancerecruitment.com.au or alternatively for a confidential discussion contact Renata on 8820 1100.
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