Browse Advertising Client Relationship Manager jobs

LocationTitleAdvertiserPosted/
Days Posted
Sydney
NSW
Job Type: Full Time
Client Manager- AGENCY EXPERIENCE REQUIRED!Australasia's leading brand and communications agency. Great company culture and fantastic opportunity.
BTA 31 Oct, 2008

33

  • Managing with the conscious aim to develop and manage long-term and/or trusting relationships with customers, distributors, suppliers, or other parties in the marketing environment. · It involves using methods and tactics to develop long term relationship with customers in order to retain them.
  • An organisation must exceed customer satisfaction in order to retain them and develop a healthy relationship with their customers. · Customer’s who are loyal end up spending more in the long-term, so it makes sense, keep existing customers happy.
  • First of all, the company must put into place tactics to attract customers.
  • Methods used to attract customers may include promoting the product and brand, offering good quality products/services and competitive prices.
  • Secondly customers that are attracted to the organisation have to be retained.
  • Methods used to retain, may include, loyalty cards, a good customer service section, and an individual account manager if it is a large client, along with product variety and quality.

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