Customer Service Consultant
Melbourne

Our client is a highly regarded national provider in the service and advisory industry and recognises the importance of attracting and retaining excellent people. Due to an internal promotion a vacancy has arisen to join this fast paced energetic team.

This role is pivotal in impressing their clients with your professionalism and service, so excellent phone manner together with good inter-personal skills are vital, as first impressions matter.
Reporting to the Client Services Manager you will play a critical role working within a supportive close knit team, you will be:
  • Mature minded
  • Have meticulous attention to detail
  • Have a high regard to confidentiality
  • Outstanding communication skills both written and verbal
  • Professional presentation
  • Ability to prioritise in a fast paced office environment
Your responsibilities include but not limited to:
  • Appointment scheduling
  • Despatch and tracking of files sent to regional offices
  • Promote additional services to clients
  • Lead generation and appointment setting
  • Up selling and promoting products and services
  • Prompt investigation of client queries
  • Relief on reception breaks
Your energetic and out going personality allows you to actively engage at all levels of the organisation. Ideally you have come from a background where you are experienced in detailing benefits of products or services, have strong client care and service focus and sound numerical skills.
To be considered for this career opportunity please submit your application in
WORD format to careers@bwsrecruitment.com.au
For a confidential conversation please call Estelle Curtis on 03 9535 9500

Industry: Other Sector: Private
Profession: Administration Work Type: Full Time
Role: Office Support & Secretarial
Reference Number: EC-BW-2002875

Nearest Transport:
Contact Details:Name: Estelle Curtis/Belinda Wiggins
Phone:
www.bwsrecruitment.com.au
Building 4, Level 1, 195 Wellington Road, Clayton, Vic. 3168
Ph: (03) 9535 9500 Fax: (03) 9699 2889
13 February 2012

Customer Service Consultant

Full Time

Administration

Office Support & Secretarial

Melbourne / CBD & Inner Suburbs

Only People with the right to work in Australia / New Zealand may apply for this position.