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Interview with Ron Bunker

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Ron Bunker

Ron Bunker became Chairman of Citibank Ltd on January 1, 2002 and has driven significant change across the organisation. These changes have included transforming the traditional bank branches to financial investment centres, the acquisition of Diners Club Australia, and structuring the management of the Bank as five discrete business units.

Focusing on delivering for all Citibank stakeholders in his tenure, employee and customer satisfaction has risen significantly and profits have increased year on year.

Mr Bunker was raised and educated in Canada, and since immigrating to Australia, he has developed a strong commitment to supporting the local community and a keen interest in rugby union.

Ron also spent four years working for the Canadian government in the Department of Defense. As a research scientist in ionispheric physics, he was the joint author of two papers on the effects of solar storms on radio wave communications in the Northern Hemisphere.

In Australia and New Zealand, Citigroup businesses service almost one million consumers and 1,000 corporate customers and revenues of one billion dollar.

1.      What was your first job?
"My first full time job was with the Canadian Department of Defence studying the effects of solar storms on radio wave communications in the northern hemisphere."

2.      What did you want to be when you grew up?

Very early on I wanted to be a fire fighter then in my teens I thought about a career in politics.

3.      What does your job involve now?

My job is to manage the Citigroup board, which involves ensuring we have the right mix of skills across the members of the board; ensuring the board is focused on the right issues including our relationship with various regulators.

4.      Are you thinking of trying your hand in anything else?
My work life balance is quite good at the moment.

5.      What is the biggest challenge you face at work?
The biggest challenge is keeping current across an ever changing industry which is extremely complex and competitive.

6.      What is the best part of your job?
Working with the very talented people I work with and the industry I work in.

7.      What is your advice for people starting out in your industry?

Don’t assume you have to stay in just one area or specialty within our industry. Our best leaders are those with broad financial industry skills.

8.      What makes you happy?
At home seeing my family grow and succeed. At work seeing our people grow and succeed. It’s all about people.

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